Mercedes-Benz Implements Wide-Scale Changes to Dealer Territory
By Richard Sox & Andrew Thomas Mercedes-Benz USA recently informed dealers that it would be changing their Car and Light Truck Area of Influence (AOI) and Commercial Vehicle Pr
OEM Data Sharing Agreements: What Dealers Need to Know
By Richard Sox & Andrew Thomas At this point it is safe to say OEM data sharing agreements are here to stay. While these types of agreements have been around for over a decade,
HMA’s New Data Sharing Agreement: Worse Than Before
By Andrew G. Thomas & Nicholas A. Bader Hyundai dealers recently received a new Hyundai-Dealer Information Sharing Agreement (the “DISA”) covering the exchange of certain i
State of the Industry: Use of OEM Incentives to Leverage Dealer Compliance with Digital Sales
By Andrew G. Thomas & W. Kirby Bissell As digital sales slowly become the norm in the automotive industry, OEMs have attempted to keep pace by creating programs and incentives
Rest in Peace? – Inadequate succession planning could equal strife rather than success for the next generation in the dealer market.
By: Denise Branch The franchise dealer market is no doubt generational. Many dealerships are now on at least their second generation of ownership with the next generation poi
Preparing Your Dealership for Audits
By: Danielle Roth Though manufacturers have the right to audit your dealership’s incentive and warranty claims, most states have statutes that an OEM must follow when perfo
Allocation Lessons
By Jason T. Allen Issues surrounding the allocation of new vehicles have existed in some shape or form for as long as manufacturers have allocated vehicles. Those issues were
Prohibiting Unauthorized Charges: Subaru’s Technical Service Content
By: Savannah N. Criado On October 28, 2024 Subaru announced a “service technical content charge.” Subaru explained that the charge will appear on the parts statement of its fra
Second Delivery Programs – A Useful Tool for Dealers or Manufacturers’ Quiet Encroachment
By: Denise Branch Manufacturers are using the increased technology on new vehicle models as the rationale for creating second delivery programs. While some of these programs allow
Franchise Trends – What’s Old is New Again
By Jason T. Allen The years that followed the COVID pandemic were undoubtedly very different for dealers than the years that preceded it. That was true not only on the retail