As we begin the New Year, the team at BSM looks back at 2020 and forward to 2021 for what we might expect as dealer advocates this year.
2020 Review
Just when 2020 was getting off to a good start, the entire economy was put on pause due to the spread of Coronavirus. Thankfully, your state and...
Avoid DHSMV Administrative Complaints for Dealer Titling Violation
Written by admin on . Posted in 2020, Compliance, Newsletter.
In early 2020 the Florida Department of Highway Safety and Motor Vehicles (“DHSMV”) served Administrative Complaints against multiple motor vehicle dealerships related to alleged untimely submission of titling paperwork resulting from a motor vehicle transaction. As most dealers are aware,...
Employee Handbooks…Not Just an Afterthought
Written by admin on . Posted in 2020, Compliance, Newsletter.
When was last time your dealership looked at its employee handbook? And, no, we are not talking about when your sales manager last printed it to provide to a new salesperson. Employee handbooks are a dealership’s employment policy manual and much like BSM expects OEMs to follow their internal...
Transaction Activity Rebounded
Written by admin on . Posted in 2020, Newsbrief, Newsletter.
2019 was an impressive year for the buy-sell market, and the start of 2020 appeared to continue the trend. January and February, which are normally slow months, saw unusually high buy-sell activity. But, by the start of March, the buy-sell market came to a screeching halt. General uncertainty...
INCENTIVE AND WARRANTY AUDITS – KNOW YOUR RIGHTS
Written by admin on . Posted in 2020, Franchise News, Newsletter.
I. Background
Manufacturer letters providing notice that a dealership has been selected as an eligible candidate for an incentive or warranty audit are critically important and should never be taken for granted. An audit may be the prelude for other plans a manufacturer may wish to accomplish,...