By: Savannah N. Criado On October 28, 2024 Subaru announced a “service technical content charge.” Subaru explained that the charge will appear on the parts statement of its franchised dealers from October 2024 through March 2025. This charge is not a result of individual dealer orders nor is...

By: Denise Branch Manufacturers are using the increased technology on new vehicle models as the rationale for creating second delivery programs. While some of these programs allow an OEM rep to train dealership employees to conduct second deliveries with customers, Infiniti recently...

By Jason T. Allen The years that followed the COVID pandemic were undoubtedly very different for dealers than the years that preceded it.  That was true not only on the retail side of the business with the customer, but it was also true for automotive manufacturers in how they related to...

By: Andrew G. Thomas, Esq. and Richard Sox, Esq. On September 4, 2024, New York’s Governor signed pro-dealer legislation which mandates that vehicle manufacturers fully compensate their dealers for the real time it takes to perform warranty and recall repair work. Specifically, the bill added...

By W. Kirby Bissell With supply chain shocks from COVID normalizing and inventories recovering, the marketplace for automotive sales is returning to normal.  Customers are no longer taking whatever price is offered on available inventory and dealerships are actually having to negotiate...