By: Danielle Roth For years now Tesla has provided “Tesla Rangers” to perform at-home or at-work portable service for certain Tesla vehicle repairs. The Tesla Rangers typically fix simple and routine maintenance issues for customers, but they are also able to fix certain recalls. Considering its...

By Nicholas A. Bader The industry changed somewhat during the COVID-19 pandemic. With that in the rearview mirror, one issue is returning—performance letters sent by OEMs. As a result, dealers should remember that the best practice is to send a response. But, the response should be carefully prepared. In...