In early 2020 the Florida Department of Highway Safety and Motor Vehicles (“DHSMV”) served Administrative Complaints against multiple motor vehicle dealerships related to alleged untimely submission of titling paperwork resulting from a motor vehicle transaction. As most dealers are aware, Florida...

When was last time your dealership looked at its employee handbook? And, no, we are not talking about when your sales manager last printed it to provide to a new salesperson. Employee handbooks are a dealership’s employment policy manual and much like BSM expects OEMs to follow their internal policies...