On November 1, 2019, General Motors sent a Memorandum to dealers who are in their third year of the Option C Warranty Reimbursement Program. Attached to the Memorandum is a form allowing dealers to re-enroll in the Option C Warranty Reimbursement Program for an additional three-year period. Before...

On April 2, 2108, the U. S. Supreme Court, in a 5-4 decision, ruled that service advisors are exempt from the overtime-pay requirement of the Fair Labor Standards Act (“FLSA”). The ruling reverses the Ninth Circuit Court of Appeals decision in Encino Motorcars, LLC v. Navarro, 845 F.3d 930 (2017). The...

The major automobile manufacturers are active at levels not seen since the days of linemake discontinuances and dealership terminations during the General Motors and Chrysler bankruptcy proceedings. It seems almost weekly that the lawyers at BSM are presented with a new and more aggressive approach...

By Robert C. Byerts They are out there. Regulatory agencies, plaintiffs’ attorneys and others who will gladly accept an opportunity to investigate your dealership and any complaint a consumer brings about their experience there. They are waiting. Waiting for a salesperson to slip up or an F&I...