Warranty Work Reimbursement: New York Dealer Choice of Time Guide
By: Andrew G. Thomas, Esq. and Richard Sox, Esq. On September 4, 2024, New York’s Governor signed pro-dealer legislation which mandates that vehicle manufacturers fully compensat
Add-Points – To Protest or Not Protest? There is Only One Correct Answer
By W. Kirby Bissell With supply chain shocks from COVID normalizing and inventories recovering, the marketplace for automotive sales is returning to normal. Customers are no
Dealer Performance Letters & Hyundai’s Recent Involvement
By Nicholas A. Bader Starting with the onset of the COVID-19 pandemic, the automotive retail industry entered a fascinating phase. An industry, expected to be barreling towards dis
Model e Program is Discontinued by Ford
By Jeremiah M. Hawkes After numerous legal challenges, dealer pushback, and disappointing sales Ford announced it was dropping its highly questionable Model e program, which impose
A Different Twist on Direct Sales
Can Hyundai Sell Thru Amazon or Honda Thru Sony? By Richard N. Sox There have been a number of questions raised by Hyundai Motor America’s announcement that it is piloting a prog
Operating Agreements and Ownership/Control Agreements
THE BEGINNINGS OF A MARRIAGE By Andrew G. Thomas As part of two or more individuals (each an investor) forming a new legal entity to own and operate a franchised dealership, it i
Don’t Let the OEM Be the Only One Telling the Story
By Micah A. Andrews Seasoned dealers are well familiar with receiving the standard boiler-plate OEM performance letters which periodically summarize (usually incorrectly) the deale
What Dealers Need To Know About Manufacturer Data Sharing Agreements
By Andrew G. Thomas Over the past few years, many state legislatures have been keenly focused on implementing and improving consumer data privacy laws both in general and in
Documentation Matters: Employee v. DealershipsÂ
By: Maya Hendry In the business of selling new vehicles and equipment, there is nothing worse than a disgruntled customer . . . except for a disgruntled employee. While
The Future of Mobile Service is Here
By: Danielle Roth For years now Tesla has provided “Tesla Rangers” to perform at-home or at-work portable service for certain Tesla vehicle repairs. The Tesla Rangers typically