Documentation Matters: Employee v. Dealerships
By: Maya Hendry In the business of selling new vehicles and equipment, there is nothing worse than a disgruntled customer . . . except for a disgruntled employee. While
The Future of Mobile Service is Here
By: Danielle Roth For years now Tesla has provided “Tesla Rangers” to perform at-home or at-work portable service for certain Tesla vehicle repairs. The Tesla Rangers typically
Go on the Record and Tell the OEMs What Their Metrics Don’t Do
By Nicholas A. Bader The industry changed somewhat during the COVID-19 pandemic. With that in the rearview mirror, one issue is returning—performance letters sent by OEMs. As a r
Preparing for Your Next Audit
By W. Kirby Bissell and Jason Allen Audits are a fact of life for motor vehicle dealers. Every OEM has the contractual ability to audit its dealers and it is easy to treat the audi
Hyundai’s Peculiar Rejections
By: Nicholas A. Bader and Danielle M. Roth A pattern has emerged lately where Hyundai and Genesis are peculiarly rejecting dealers’ requests. In some cases, Hyundai is refusing t
The Territories They Are A-Changin’
By: W. Kirby Bissell As many dealers are already aware, manufacturers are in the process of updating dealers’ areas of primary responsibility to conform to the 2020 Census result
Continuing to Diligently Request Allocation of Vehicles
By: Micah A. Andrews & Jason T. Allen As dealers are well aware, there has been limited product availability across almost the entire automotive industry for multiple years. Pr
INFLATION REDUCTION ACT LIKELY IMPACTS AVAILABILITY OF EV TAX CREDITS
By: Andrew G. Thomas and Richard N. Sox As you may or may not know, the Inflation Reduction Act was signed into law by the President on August 16, 2022. This Act is largely targete
Preparation for a Franchise Motor Vehicle Dealership Sale
By Robert A. Bass Over the last year, the selling and buying of franchised motor vehicle dealerships has been robust. While indicators point to and continue to suggest a sellerR
FORD SEPARATES ITS LEGACY AND EV BUSINESSES
By: Andrew G. Thomas Ford recently announced that it is creating a separate company for its EVs. But for dealers, this exciting news is tempered by potential concerns. Will Ford’