Volvo Announces Intent to Sell Direct to Customers
Under the guise of providing convenience to customers, Volvo has recently announced that it intends to offer retail customers the option of purchasing vehicles directly from Volvo
Active Legislative Year for Dealer Associations
BSM is assisting dealer associations representing nine (9) states with franchise law issues during their 2021 Legislative sessions. In some of those states the non-franchised
Final Rule: Independent Contract Status under the Fair labor Standards Act
By Richard Sox & Andrew Thomas On January 6, 2021, the Department of Labor (“Department”) announced a final rule revising and clarifying the standard for employee versus in
Allocation – Good Habits for Voicing Your Allocation Concerns to the OEM
By Micah A. Andrews Nearly all dealers can relate to the frustration of going through extended periods receiving an insufficient allocation of new motor vehicles by their OEM. 
Buyers Unaware – Pitfalls of Sales to Elderly Customers
By W. Kirby Bissell As the US population ages and modern medicine continues to increase life expectancies (save for a slight downturn this year due to a once in a millennia pandemi
Looking Back at 2020 and Expectations for 2021
As we begin the New Year, the team at BSM looks back at 2020 and forward to 2021 for what we might expect as dealer advocates this year. 2020 Review Just when 2020 was getting off
Avoid DHSMV Administrative Complaints for Dealer Titling Violation
In early 2020 the Florida Department of Highway Safety and Motor Vehicles (“DHSMV”) served Administrative Complaints against multiple motor vehicle dealerships related to alleg
Employee Handbooks…Not Just an Afterthought
When was last time your dealership looked at its employee handbook? And, no, we are not talking about when your sales manager last printed it to provide to a new salesperson. Emplo
Transaction Activity Rebounded
2019 was an impressive year for the buy-sell market, and the start of 2020 appeared to continue the trend. January and February, which are normally slow months, saw unusually high
INCENTIVE AND WARRANTY AUDITS – KNOW YOUR RIGHTS
I. Background Manufacturer letters providing notice that a dealership has been selected as an eligible candidate for an incentive or warranty audit are critically important and sho