Jury Finds That Hyundai Failed to Fairly Allocate Vehicles
A federal jury in Florida found that Hyundai Motor America breached its Dealer Agreements, and the requirements of Florida law, to fairly and reasonably allocate new vehicles to Un
Preparing Your Dealership for Audits
By: Danielle Roth Though manufacturers have the right to audit your dealership’s incentive and warranty claims, most states have statutes that an OEM must follow when perfo
Optimize your revenue from reimbursed service work
By the team at Truist Dealer Services, with special contribution from Jason Allen, a shareholder at Bass Sox Mercer, Attorneys at Law. Dealerships often depend on healthy margins f
ID Please: Combating Identity Fraud in the Dealership
By Denise Branch In 2023, over 1 million identities were stolen or compromised in the United States resulting in losses of over 43 billion dollars nationwide. Losses resultin
Allocation Lessons
By Jason T. Allen Issues surrounding the allocation of new vehicles have existed in some shape or form for as long as manufacturers have allocated vehicles. Those issues were
2024 Transaction Update
Bass Sox Mercer closed 60 transactions in 2024. Those transactions took place in 23 different states, covered 57 linemakes, and involved 74 rooftops. The closed transactions involv
Prohibiting Unauthorized Charges: Subaru’s Technical Service Content
By: Savannah N. Criado On October 28, 2024 Subaru announced a “service technical content charge.” Subaru explained that the charge will appear on the parts statement of its fra
Second Delivery Programs – A Useful Tool for Dealers or Manufacturers’ Quiet Encroachment
By: Denise Branch Manufacturers are using the increased technology on new vehicle models as the rationale for creating second delivery programs. While some of these programs allow
Falling Down on the Job – Reducing Costs Associated with Injured Workers
By: Denise Branch Injured workers can not only create scheduling and coverage headaches, they can create costly worker’s compensation and litigation claims against the dealership
Bass Sox Mercer Adopts Local Families for Christmas
BSM adopted a local family and two elderly persons for Christmas this year. The employees of BSM generously provided gifts and much needed items to the family, their children